DeKalb Woman Runs Into Spa Unit Trouble

A DeKalb woman contacted NBC 5 Responds after she said she was experiencing technical hiccups with her brand-new, $61,000 therapeutic spa unit. The woman said despite her repeated calls, the company that sold the unit would not get back to her or provide answers. But after NBC 5 Responds got involved, things changed. Watch the full story above. Have a consumer complaint? Call 1-844-NBC-RESP or click here to let us know, so we can help. More From NBC 5 Responds: brushing scams Oct 5 Mystery Packages Landing on Door Steps Possibly Tied to ‘Brushing Scam' NBC 5 Responds Sep 28 Can You Trust Your Online Search Results? Users Out Big Cash, Falling for ‘Misrepresenting' Ads

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